Frequently asked questions.

Your files are available the moment payment completes. Everything you buy lands in your account library with lifetime access — sign in with the email you used at checkout and download again whenever you need to.

No. Templates, checklists, invitations and wall art are edited in Canva using a free Canva account, right in your browser. Nothing to install.

Yes — that’s the point! Change the wording, names, colours and photos in Canva, then print at home, order from a print shop, or share digitally. Edit as many times as you like.

No — those two are different. The host apps are ready-to-use phone web-apps that you set up with a simple form, and the website designs are delivered as professional design files. Everything else in the shop is Canva-editable.

Card, Apple Pay, Google Pay and Klarna (processed securely by Stripe), plus PayPal. Your card details go directly to the payment provider — we never see or store them.

Because digital files can’t be returned, all sales are generally final once downloaded — but if something is wrong with your purchase, contact us and we’ll make it right. See our refund policy for the full details.

Yes — every purchase includes a commercial license at no extra cost. Use them personally or in client projects. The only things you can’t do are resell, redistribute or share the original files.

As many as you like, forever. Your library never expires — if you get a new laptop in three years, just sign in and download again.

Each invitation includes print-ready and digital versions. Personalise the name, date and venue in Canva, then print them or send the digital version straight to guests by WhatsApp, text or email.

Yes — you earn 10 points for every £1 you spend, and 500 points is worth £5 off at checkout. Points build automatically when you buy while signed in.

Quite possibly! Get in touch via the contact page with what you have in mind — custom websites and bespoke design work are available.